HealthTech Solutions has worked in or alongside many federal departments including the Office of Management and Budget (OMB) and the White House. Team members have also worked with or for Medicaid and Children’s Health Insurance Program (CHIP) agencies in all 56 states and territories. Here are some of our team members:
JoAnne Hawkins came to HealthTech Solutions with a decade of experience in EHR implementation and use. Most recently, she spent seven years with the Indian Health Services (IHS), part of the U.S. Department of Health and Human Services (HHS), helping implement the Health Information Technology for Economic and Clinical Health (HITECH) Act program requirements, which included the Medicare and Medicaid EHR Incentive Program, also known as “meaningful use.”
JoAnne enjoys the variety of projects she is offered at HealthTech Solutions and likes watching states grow their programs. She is a mother of two, and her remote work arrangement allows her to support her daughters traveling for a competitive dance program. For her, the professional growth support as well as the work/life balance offered by working from home communicates that HealthTech Solutions cares about her personal and professional happiness and success.
Mackenzie Brown began working for HealthTech Solutions in 2015 after her tenure as a special assistant to the first lady of Kentucky. She tackled office administration and oversight until her recent move to running human resources for our fast-growing company. She loves working at HealthTech Solutions because when she tries to learn new things, someone is always there to help her figure it out.
In addition to taking her career in new directions with learning about human resources, the work/life balance afforded as part of the company ethos has allowed her to pursue her M.B.A. in a part-time program. “I love that this company lets people with less experience find their own way through mentorship and supporting projects. Everyone just jumps in and helps where needed.”
HealthTech Solutions is Ashley Toth’s first job out of college, where she studied mathematics. She is able to apply her math training on a number of different analysis projects, and she also gets to learn new domains. “Friends who work at other companies complain about not feeling supported on projects and not getting to try new things, so I love that I get both of these things at HealthTech Solutions.” Ashley has quickly learned new topic areas and takes on new responsibilities with each project. She has contributed to a large analysis project for the Centers for Medicare and Medicaid Services (CMS) and is now the lead on these quarterly and annual reports.
When Ashley needed to move to Seattle, HealthTech Solutions allowed her to work from a home office – a flexibility she enjoys while still learning and contributing to large-scale projects.
Dawn Gallagher joined HealthTech Solutions after leaving the State of Maine government. She has almost 40 years of experience working within, and now with, government agencies and held a variety of executive leadership positions for Maine including commissioner of the Department of Environmental Protection, deputy commissioner of the Department of the Environment, director of several departments in the Maine Medicaid program (MaineCare), and the state health IT director. She has additional expertise in public utilities, administrative and privacy laws, and a number of other public benefit programs such as housing.
Dawn is also an adjunct law professor at the University of Maine. She spends her free time gardening, doing pro bono legal work for civil cases, and working with veterans on estate planning. She enjoys working at HealthTech Solutions because she can exercise a perspective to assist states in implementing programs she still cares about deeply. “When I was in a postgraduate class learning about leadership in government, the professor told us to ‘get off the stage and into the balcony.’ I feel like I can finally do that because I’m not managing the daily fires you deal with in government. I can help states think strategically about the big picture and get the results we all want.”
Vibhas Chandrachood is a mechanical engineer by training, which lets him understand large systems, programs, and IT implementation across all projects. He has over 30 years of experience in delivering IT solutions for government services – both from inside the government and as a support contractor. Vibhas has held a number of leadership and managerial roles. He leads our work for a state Department of Transportation where he trains project management leaders in best practices.
Vibhas likes HealthTech Solutions because he gets to be creative with a team that is always eager to help, approachable, and focused on having a fun working environment. “We are a family-oriented organization, and it feels like working with family.”
Zeda Roberson spent six years as a social services caseworker for three counties in North Carolina. When the state needed someone with strong Medicaid knowledge to join their health IT team, Zeda lent her expertise. At HealthTech Solutions, Zeda works closely with several states and the Centers for Medicare and Medicaid Services (CMS) to implement various aspects of the health IT program.
She enjoys working on multiple projects and continues to grow professionally. Additionally, the remote work arrangement lets her live closer to her aging parents, for whom she provides care. “I love my job, but I need to balance home and work. This is the happiest I’ve been in my career.”
Nicole Kohn was working as a financial manager in a multi-specialty practice when she realized she wanted to affect change at the program level. She also wanted flexibility to manage her schedule in a way that let her be a new mom. Building upon her provider background in credentialing work for public health agencies enabled HealthTech Solutions to receive Medicaid EHR Incentive Program payments.
“I love working at HealthTech Solutions because it has shaped me personally and professionally. I wake up every day being a better mom because I love what I am doing.”
Kim Davis-Allen’s career in Medicaid has spanned more than 35 years. While with the state of Alabama’s Medicaid program, she was the director of medical services, director of transformational initiatives, and state health IT coordinator. Kim has worked closely with Florida, Alabama, and Colorado to implement various aspects of their health IT initiatives including provider education and auditing for the Medicaid EHR Incentive Program, as well as master provider registries and master patient indexes. Kim logged over 15,000 miles in 2016 alone, driving from Alabama to Florida for this work.
Her favorite part of working with HealthTech Solutions is that she can deliver high-quality products to clients. “Our company isn’t about the bottom line: It’s about delivering the best product for the client. We are invested in the outcome because we care about good services. We’ve been on the government side of things.”
After working with co-founder Sandeep Kapoor on Kentucky’s provider registry and payment system, known as the State Level Registry (SLR), Aparna Kumar was happy to continue this work at HealthTech Solutions. Her favorite part of working with our team is that she has the freedom to design the right solution with the best technology, rather than simply implementing a solution that someone else designed.
Looking to apply her degree in health services administration, Elizabeth Linville joined HealthTech Solutions with strong research and service delivery competencies. She began as a business analyst and has continued to add tremendous value to her projects. In 2017, she became the procurement manager, where she brings strong analysis, evaluation, and project management skills to our efforts to understand and reply to work solicitations. She has since earned a master’s degree in health informatics and certification as a project management professional.
Elizabeth enjoys being mentored by thought leaders in the health IT field and feeling encouraged that she brings value to projects. “I’m treated as an equal and feel like my input on projects really matters. Everyone is so encouraging and approachable. I think this is because our company was established on enduring core values, which attracts this kind of generous, dependable team.”
Janet Lile is key to HealthTech Solutions’ internal operations. She has over 40 years of experience in telecommunications and all phases of enterprise IT infrastructure development, implementation, and assessment. While with state government in Kentucky, Janet held a number of management roles, as well as undertaking special initiatives for the governor. She has extensive experience with project portfolio management and project management office activities.
Janet specializes in enterprise IT software, predictive data analytics, cloud platforms, and infrastructure investments. Due to her experience managing state IT procurements, she brings a careful eye to procurement response work, ensuring that we deliver high-quality, strategic solutions on time and within budget. “I know how it is to be on the client side of things, especially government’s perspective, and I want to make sure we communicate our dedication to delivering high-quality services and solutions.”
Major Carla Raisler of the Kentucky National Guard serves concurrently as HealthTech Solutions’ Information Security Officer and team chief of the Defensive Cyber Operations Element for the Kentucky National Guard. Carla has over two decades of experience with enterprise-level systems. She is an expert in privacy and security laws and policy, particularly the Health Insurance Portability and Accountability Act (HIPAA) and the Federal Information Security Management Act (FISMA), and provides insight into most of our projects since protecting sensitive data is our primary concern.
Carla loves the cohesive, family-like relationships she has built with her HealthTech Solutions colleagues. “I’m always waiting for a new position to open up that I think a friend or former colleague might be the right fit for. I want them to experience what it’s like to work for an organization that is innovative and encourages personal and professional growth.”
Matt Lowery was working at a global consultancy advising clients on healthcare issues when he decided to join HealthTech Solutions. His favorite project has been working with one of our current state clients on Medicaid Management Information System (MMIS) certification. He loves getting to work autonomously to meet our clients’ needs while also learning new domains of IT implementation. He regularly visits the main office in Frankfort to work closely with teammates.
Mike Smith has more than 25 years of experience providing technology solutions and end-user support. He was an early employee at HealthTech Solutions and has been critical to client engagements that involve post-implementation training and user support. He loves working with users to facilitate the most efficient use of our applications. Mike also enjoys jumping in on new projects and supporting his colleagues when they need help.
Frank Lassiter, MBA
Frank Lassiter co-founded HealthTech Solutions in 2011, following 30 years of experience in public and private sector leadership roles. Most recently, he was the executive director of Kentucky’s Office of Administrative Technology Services (OATS) in the Cabinet for Health and Family Services (CHFS).
In his role with OATS, Frank had management and leadership responsibilities for more than 200 state employees as well as the technology leaders. Operationally, Frank oversaw the development, procurement, and execution of contracts for all CHFS technology projects. Additionally, he was responsible for the financial management and performance of contracted terms. This included over 60 mission-critical systems and more than 200 applications to support human services programs such as Medicaid and CHIP, public health, services to special needs populations, the Affordable Care Act Marketplace (formerly known as Kynect), SNAP, TANF, child support, Electronic Health Records (EHRs), and Health Information Exchange (HIE). In fact, he oversaw Kentucky’s child support modernization effort, helping Kentucky become a national leader for states wishing to transition to an updated child support system.
Throughout his career, Frank has served in a number of other executive-level roles in state agencies and private sector enterprise. His experience as an innovative collaborator, supported by his government operations experience, has decisively positioned HealthTech Solutions for continued growth through strong execution of business fundamentals, clear planning, and values focused on continued partnership with our clients. This experience has attracted a team of experts in government services and technology.
Sandeep Kapoor co-founded HealthTech Solutions in 2011, following a 25-year career working with state and federal agencies – first as a software developer, then assuming leadership roles. Most recently, he served at the chief technology officer (CTO) for the Kentucky Cabinet for Health and Family Services. While working in this leadership role, Sandeep was responsible for technology issues for several human services programs such as Medicaid and CHIP, public health, services to special needs populations, the Affordable Care Act Marketplace (formerly known as Kynect), SNAP, TANF, child support, Electronic Health Records (EHRs), and Health Information Exchange (HIE).
Sandeep was an early state leader in the national effort to implement program requirements for the EHR Incentive Program. He developed Kentucky’s State Level Repository (SLR) and HIE architecture. He has served as a technical expert for a number of national organizations such as the National Academy for State Health Policy (NASHP), the Centers for Medicare and Medicaid Services (CMS), and the U.S. Department of Health and Human Services (HHS) Office of the National Coordinator for Health IT (ONC).
Sandeep continues to work with states across the country and is recognized as a thoughtful, innovative partner for state and federal government technology implementation and maintenance. With his background as a technologist and also as a state leader, he brings a unique perspective to the interdependencies of technology, operations, and policymaking.